Privacy
Policy.

1. Who We Are

Besenled is a B2B LED lighting manufacturer and project partner based in China, operating under the brand Besenled. This website, besenledlight.com, serves as our primary commercial and content hub for clients in commercial construction, architecture, smart building integration, and lighting distribution globally.

For inquiries related to this Privacy Policy, please contact us at:
sales10@besenled.com

2. Information We Collect

We may collect the following categories of information:

• Business Contact Information

  Name, job title, company name, business email address, phone number, and country/region -- provided voluntarily via contact forms, sample requests, RFQ submissions, or direct email.

• Project & Procurement Details

  Information you share regarding your lighting project scope, product specifications, quantities, timelines, and technical requirements -- used solely to prepare accurate quotations and project proposals.

• Website Usage Data

  Pages visited, time on site, referring URLs, browser type, device type, and approximate geographic location -- collected automatically via cookies and standard web analytics tools.

• Communication Records

  Emails, inquiry forms, and other correspondence exchanged between you and Besenled sales or technical staff, retained for service continuity and quality purposes.

3. How We Use Your Information

We use collected information strictly for legitimate B2B business purposes, including:

We do not sell, rent, or trade your personal or business data to third parties for marketing purposes.

4. Legal Basis for Processing

Where applicable under data protection law (including GDPR for European contacts), we process your data on the following legal bases:

• Contractual necessity -- to fulfill a business request, quotation, or order you have initiated.
• Legitimate interests -- to maintain B2B relationships, improve our services, and communicate relevant product information to existing business contacts.
• Consent -- where you have explicitly opted in to receive marketing communications or newsletters.
• Legal obligation -- to comply with applicable export, trade, and financial regulations in China and destination countries.

5. International Data Transfers

As a China-based exporter serving clients in Central Asia, North and South America, Latin America, South Asia, the Middle East, and Europe, your information may be processed and stored on servers located in China or other jurisdictions where our service providers operate. We take reasonable steps to ensure that any cross-border data transfer is handled with appropriate safeguards consistent with applicable privacy regulations.

6. Data Sharing & Third Parties

We may share your information only in the following limited circumstances:

• Logistics & freight partners -- to coordinate sample or order shipments to your specified address.
• Certification bodies -- where project-specific compliance testing requires submission of product and client details (e.g., UL, DLC, CE applications).
• Technology service providers -- website hosting, CRM, and analytics platforms operating under confidentiality agreements.
• Legal or regulatory authorities -- when required by law, export control regulations, or court order.

7. Cookies & Tracking

This website uses cookies and similar tracking technologies to understand how visitors use the site and to improve content relevance. Cookies may include:

• Essential cookies -- required for basic site functionality.
• Analytics cookies -- e.g., Google Analytics, used in anonymized form to understand traffic patterns.
• Preference cookies -- to remember language or regional settings.

You may disable non-essential cookies through your browser settings. Disabling cookies will not affect your ability to submit inquiries or contact us.

8. Data Retention

We retain business contact and project information for as long as the commercial relationship is active or as required by applicable law. Inquiry and quotation records are typically retained for up to 5 years for business continuity and audit purposes. You may request deletion at any time (see Section 9).

9. Your Rights

Depending on your jurisdiction, you may have the right to:

To exercise any of these rights, please contact: sales10@besenled.com. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your business information against unauthorized access, disclosure, alteration, or loss. These include access controls, encrypted email communications where possible, and internal data handling procedures. No internet transmission is completely secure; we encourage you to use business email channels and avoid sharing sensitive financial data via web forms.

11. Children's Privacy

This website is intended exclusively for B2B commercial use by business professionals. We do not knowingly collect any personal information from individuals under the age of 18. If you believe a minor has submitted information through this site, please contact us immediately so we can remove it.

12. Third-Party Links

This site may contain links to our related platform besenled.com, Alibaba storefronts, LinkedIn pages, or exhibition profiles. These third-party platforms operate under their own privacy policies. We are not responsible for their data practices and encourage you to review their policies independently.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or data processing activities. The "Last Updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically. Continued use of this website after any update constitutes acceptance of the revised policy.