First please let us know what product do you need, then tell us the model number, you can contact us by the contact form or send us email. After confirm the specification of the led light you need, the PI will be sent. Once you done the payment, we will arrange shipping the goods.
For sample is 1-3 days will shipping,bulk order around 7-10days according item and quantity. (the factory practical production schedule shall prevail?
We are supply 1-2meter free sample for standard item,the freight cost need to be collected (for custom item need pay the cost of goods)
Yes,we are direct factory have more than 1000 staff in the first production and QC line,We have 3 extruding machines,4 plastic injection machines,5 SMT machine, 1 reflow soldering and other machine lines.
2-3 years warranty. during the grarantee period,we will send new lights with new order for small quantity.For defective batch products,we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.