How to deal with the Warranty with the LED supplier?

Table of Contents

Today we are going to discussed the warranty with you

This is most of importers are care about it.Especially,the trader ,distributor,etc.

After you getting the goods,you still need to do the secondary sales,when the client ask you about the warranty is quite troubling.


Many purchaser many times will like the stock,as the stock is quick, no need to wait,more focus to the urgent seller.But there got something there,that is ,how long do the stock put ?Usually ,why there got stock,as the other client give up purchasing or the return back goods that lead to the stock.


Some people said,may there got the big company having the stock in order to the urgent client.I will not deny that,indeed,there got some big factory will do the stock but mostly not,below are the explanation:

  • Usually,if they making stock,it must be the High power product,like,laser light,bulb light,down light ,etc.If they making stock,mostly is they got stable client,they would purchase thousands containers per year,so they always got stock for there annual purchase.Usually they need to prepare for the stable client,if you got it,they will lack of stock,so hardly they could get a lot stock for you
  • The financing in the word is depression,doing stock is cost a lot of budget,not many factory will do that.Unless you got the Samsung, Philips as your backup.However,many factory does not.Few years ago,the economic is boom,many factory making stock,suddenly,they lost all in one night ,so they would not like to do the stock any more
  • Lastly,nowadays,many not good purchase,they thought it was market,waiting the product in stock,no more purchasing ,they will come to give a lower than the market price to get it all,to earn a lots.



Let’s come back to today’s topic,how to deal with the warranty.Usually,you’d better when you purchase the goods,you ask for the seller does they got the stock or not.

If not,that is good,they will producing for you,at once,then ship it to you at once,even including the shipping day,via sea 30days,your warranty just delay 1month,is not far from the production date.


For example,the neon flex and the strip light,if as a professional factory to produce the neon and strip,they would not do much stock,usually after receiving the order they would produce at once.Do you know why,as the neon and strip light’s material is special,if do in stock is not good,if you not using the PCB board inside is thin ,you always put in the reel ,is not good for the neon light and strip light.

So factory,usually will love to do it when the client want it,to ensure the quality.

Usually,the factory give your one 1yrs warranty,some honest factory the actual warranty is longer than 1 years.So do not worry,if you using in a proper way,the light will not unlighted after 1years.


The best way to solve your problem about the warranty ,is reasonable to arrange your schedule on the purchasing date.You get order from the factory,they have enough time to produce your product,then you could get the warranty more near to the production time,that would be good.I hope this essay could help for you.

Hi,I’m Rain.Founder of Besen.
We will always be your reliable led light material supplier from China.Professional with 12 years lighting experience will help you.

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